Hearing Care Specialist

1 week ago


Waukesha, Wisconsin, United States HearingLife Full time
About HearingLife

We are a national hearing care company under the Demant umbrella and in association with Oticon. Built on a heritage of care, health, and innovation since 1904, we operate more than 600 hearing care centers across 42 states.

Job Summary

We are seeking a skilled Hearing Aid Dispensing License or Audiology License holder to join our team as a Hearing Care Specialist. As a key member of our team, you will provide clinical expertise to diagnose and treat hearing loss while ensuring a positive patient experience.

Responsibilities
  • Provide quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educate and train hearing aid users of best practices.
  • Perform checks on hearing aids and other amplification devices, including troubleshooting, conducting repairs, and cleaning.
  • Achieve practice growth with a strong mindset on sales and key business metrics while maintaining ethical practice standards.
  • Local community outreach, including health fairs and developing physician relationships, to represent HearingLife as an advocate for making a life-changing difference.
  • Counsel patients on the purchase of their hearing aids, devices, and accessories, maintaining a current understanding of third-party payors and various payment methods in accordance with federal and state laws.
  • Understand and meet monthly, quarterly, and yearly clinical finance targets, working closely with your PCC and Manager to achieve clinics' financial KPIs.
  • Support Telehealth initiatives to expand patient care and product portfolio, including conducting hearing tests, coaching, and educating patients on hearing aid devices.
  • Maintain continuing education requirements based on state requirements.
  • Ability to operate audiometric equipment and interpret results, communicate test results, and propose treatment in a manner easily understood by patients.
What We Offer
  • Competitive base salary and uncapped commission
  • Sign-on or relocation bonus opportunities
  • PTO and paid holidays
  • Work-life balance
  • Medical, dental, vision, and HSA
  • 401K+ match
  • Tuition reimbursement
  • Maternity leave
  • Short-term and long-term disability coverage
  • Free life insurance
  • Pet insurance
  • Steeply discounted hearing aids and products for you and your family members
  • Childcare savings program
  • CEU reimbursement

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.



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