Automotive Service Advisor
1 week ago
At Blain's Farm & Fleet, we're committed to creating a work environment that's both rewarding and challenging. As a Service Advisor, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.
Key Responsibilities:- Provide top-notch customer service, ensuring customers feel valued and supported throughout their service experience.
- Utilize computer systems to manage work orders, schedule service work, and communicate with the service department.
- Explain work orders and invoices to customers, ensuring they understand the services performed and the associated costs.
- Perform retail cashier duties, processing customer payments and handling cash transactions.
- Install batteries, balance wheels, repair and install tires, and perform oil changes using LOF procedures.
- Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
- Interpret vehicle inspection results and make appropriate service recommendations to customers.
- Excellent communication skills, with the ability to effectively communicate with customers and coworkers.
- Ability to pass pre-employment drug screening and background checks.
- Ability to read and speak English.
- Must be 18 years of age or older.
- Prior auto repair experience is preferred, as is prior retail experience.
Blain's Farm & Fleet is an Equal Opportunity Employer, committed to creating an inclusive culture that values diversity and promotes equal opportunities for all employees. We recognize the importance of diversity and strive to create a workplace that's welcoming and inclusive for everyone.
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