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Customer Sales Representative
2 months ago
Job Summary:
BCforward is seeking a highly motivated Sales Professional to join our team. As a Sales Professional, you will be responsible for closing sales on assigned products or customers, generating leads for closure, and sharing sales activities with experienced Sales Representatives.
Key Responsibilities:
- Closes sales on assigned products or customers
- Generates leads for closure by an experienced Outside or Inside Sales Representative
- Shares sales activities with experienced Sales Representatives as necessary
- Informs customers of company promotions and upgrades
- Persuades customers to purchase extended products, services, and supplies
- Responsible for pipeline and forecast responsibility in accordance with sales center business process
- Executes opportunity and lead management
- Establishes a professional working relationship with the client
- Aligns the account strategy and sales motions to maximize client value
- Builds and maintains solid customer relations that protect or expand the client's installed base
- Actively collaborates with field sales and others to ensure seamless account coverage
- Seeks out appropriate resources in presales, product/service specialists to support complex deals
- Establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue
- Nurtures and closes new opportunities that result in substantial incremental orders, revenue, and margins to the client
- Attains quarterly targets and annual quota
Requirements:
- Two-year university/Associate degree preferred or equivalent experience
- Typically 3+ years of experience in a related field, preferably in IT
- Direct experience interacting with customers (i.e., Technical, Administrative, or Call Center roles)
Knowledge and Skills:
- Solid Tele Sales Skills
- Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services
- Must be a team player and juggle multiple tasks and competing priorities
- Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives
- Exercises independent judgment within generally defined policies and practices to identify and select a solution
- Exhibits knowledge of the client's portfolio of products or capacity to learn and utilize product resources to meet job requirements
- With management guidance, proactively contacts and sells products/services and completes lead follow-up with assigned area of responsibility
- Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management
- Knows and understands the client's sales tools and processes
- Strong presentation and communication skills
Benefits:
BCforward offers a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale.