Valet Attendant

2 months ago


Washington, Washington, D.C., United States Towne Park Full time
About Towne Park

Towne Park is a leading provider of hospitality services, dedicated to delivering exceptional experiences for patients, visitors, and guests. Our commitment to creating smiles is at the heart of everything we do.

Job Summary

We are seeking a highly skilled and customer-focused Guest Service Associate to join our team. As a key member of our hospitality services team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Park and retrieve guest vehicles in a safe and efficient manner, ensuring their vehicles are secure and ready for departure.
  • Assist guests with luggage, including delivery and pick-up, during arrival and departure.
  • Use salutations and greetings to welcome guests, and maintain a professional demeanor at all times.
  • Operate a manual transmission and perform parallel parking with ease.
  • Explain parking rates and retrieval procedures to guests, and issue claim checks as needed.
  • Consistently complete and maintain all ticket information, including key tags, guest folios, and damage surveys.
Requirements
  • High school diploma or general education degree (GED)
  • A valid driver's license and clean driving record
  • Must be at least 18 years of age and be able to pass a criminal background and drug screen
  • One (1) month related experience and/or training; OR equivalent combination of education and experience
Working Conditions and Physical Demands

The Guest Service Associate will work in a fast-paced environment, interacting with guests and colleagues in a professional and courteous manner. The physical demands of the job include standing for extended periods, walking, and lifting up to 100 pounds. The working environment will be outdoors for extended periods, with exposure to extreme heat and cold weather.



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