Valet Attendant

1 week ago


Washington, Washington, D.C., United States Towne Park Full time

About Towne Park

Towne Park is a leading provider of hospitality services, dedicated to creating exceptional experiences for our guests. As a Guest Service Associate, you will play a vital role in delivering our commitment to excellence.

Job Summary

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly, and efficient manner. This includes parking and retrieving guest vehicles, assisting with luggage, and providing information about the facility and local attractions.

Key Responsibilities

  • Maintain a pleasant and professional demeanor with all guests, coworkers, and clients.
  • Use salutation of the day and welcome guests to the location.
  • Park and retrieve vehicles while driving slowly and cautiously.
  • Assist guests with directions, taxis, reservations, and other inquiries.
  • Deliver messages, items, and guest amenities as requested.
  • Shuttle guests to approved locations.
  • Explain parking rates and retrieval procedures to guests upon arrival.
  • Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys.

Requirements

  • High school diploma or general education degree (GED)
  • Valid driver's license and clean driving record
  • Must be at least 18 years of age and pass a criminal background and drug screen
  • One month related experience and/or training; OR equivalent combination of education and experience

Working Conditions and Physical Demands

The Guest Service Associate will work in a fast-paced environment, interacting with guests and colleagues in a professional and courteous manner. The physical demands of the job include standing for extended periods, walking, and lifting up to 100 pounds.



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