Paralegal and Client Relations Specialist

5 days ago


Altamonte Springs, Florida, United States The Soto Law Office PA Full time

About The Soto Law Office, P.A.

We are a dynamic and trustworthy Central Florida-based law firm specializing in Estate Planning, Family Law, Guardianship, Real Estate Law, and Civil Litigation. Our team is dedicated to providing exceptional client service and achieving remarkable results for our clients.

Job Summary

We are seeking a highly skilled Paralegal and Client Relations Manager to join our team. This role will involve direct engagement with clients to foster and nurture relationships with our attorneys, ensuring client satisfaction and performing various paralegal duties.

Key Responsibilities

  • Participate in initial intakes with attorneys and clients to understand case strategies and processes.
  • Research and analyze legal issues to provide informed guidance to clients.
  • Proactively communicate with clients to ensure high levels of satisfaction and facilitate responses to client queries.
  • Manage caseloads and schedules, ensuring timely completion of tasks and deadlines.
  • Communicate with court personnel, opposing counsel, clients, and third parties to resolve matters efficiently.
  • Update client files and maintain accurate records in our Clio case management software system.
  • Perform various other duties as assigned by the attorney or managing partner.

Requirements

  • At least 3 years of experience in a law firm servicing our practice areas.
  • Strong customer service skills and experience.
  • Poise and confidence under pressure.
  • Ability to multitask and prioritize tasks effectively.
  • Superb attention to detail and organizational skills.

What We Offer

Salary and benefits will be commensurate with experience. We offer a dynamic and supportive work environment, opportunities for growth and development, and a commitment to excellence in client service.



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