Customer Service Representative

1 month ago


el Campell Alcampell, Huesca, United States Kenya Zambrano - State Farm Agent Full time
Job Description

As a Customer Service Representative for Kenya Zambrano - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.

Responsibilities
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Benefits
  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Pride in getting work done accurately and timely
  • Ability to multi-task

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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