Desktop Support Specialist
4 weeks ago
Location: Strategic Systems
Duration: 3 Months contract to hire
Shift timings: M-F 8 am-5 PM
Pay rate: Competitive compensation package
As a Desktop Support Technician I at Strategic Systems, you will be responsible for providing technical support to our team members. Your primary goal will be to ensure that all technical issues are resolved in a timely and efficient manner.
Key Responsibilities:
Provide technical support to team members via phone, email, and in-person
Troubleshoot and resolve technical issues related to hardware, software, and network
Collaborate with other teams to resolve complex technical issues
Document and maintain accurate records of technical issues and resolutions
Requirements:
2+ years of experience in technical support
Strong knowledge of hardware, software, and network technologies
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment
What We Offer:
Competitive compensation package
Opportunities for professional growth and development
Collaborative and dynamic work environment
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