Desktop Support Specialist

4 weeks ago


Auburn Hills, Michigan, United States Strategic Systems Full time
Job Title: Desktop Support Technician I

Location: Strategic Systems

Duration: 3 Months contract to hire

Shift timings: M-F 8 am-5 PM

Pay rate: Competitive compensation package

As a Desktop Support Technician I at Strategic Systems, you will be responsible for providing technical support to our team members. Your primary goal will be to ensure that all technical issues are resolved in a timely and efficient manner.

Key Responsibilities:

Provide technical support to team members via phone, email, and in-person

Troubleshoot and resolve technical issues related to hardware, software, and network

Collaborate with other teams to resolve complex technical issues

Document and maintain accurate records of technical issues and resolutions

Requirements:

2+ years of experience in technical support

Strong knowledge of hardware, software, and network technologies

Excellent communication and problem-solving skills

Ability to work in a fast-paced environment

What We Offer:

Competitive compensation package

Opportunities for professional growth and development

Collaborative and dynamic work environment

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