Senior Network Support Specialist
3 weeks ago
Job Title: Senior Network Support Specialist
Company: HRU Inc Technical Resources
Location: USA, Canada, and Mexico
Job Type: Full-time
Job Category: Information Technology
Job SummaryWe are seeking a highly skilled Senior Network Support Specialist to join our team at HRU Inc Technical Resources. The successful candidate will be responsible for designing, implementing, and maintaining enterprise network and security systems. This is a challenging role that requires strong technical skills, excellent problem-solving abilities, and excellent communication skills.
Key Responsibilities- Design and implement enterprise network and security systems
- Provide 3rd level operational network support for 55+ VWGoA sites and the VWGoA Data Center network
- Implement network automation and simulation solutions using Ansible, Python, and GNS3
- Ensure the lifecycle of network infrastructure is maintained and optimized
- Drive a continuous improvement process to identify opportunities to eliminate waste and improve processes within VWGoA
- Inform management of critical issues that may affect clients or the infrastructure and provide recommendations for mitigation
- Work with network product vendors and VWGoA Enterprise Architect and Network Team Lead to implement network improvements, and new data network products and technology
- Troubleshoot a wide range of issues including electronic data traffic, network security, domain name servers, network load balancing, virtual private networks, local area networks, wireless local area networks, and firewalls
- Interface and support incident resolution with 1st and 2nd level support teams with all network problems
- Analyze and understand the organization's environment and architecture, proposing solutions to meet customer requirements
- Audit third-party providers for compliance with VWGoA network support and implementation policies as needed
- Maintain required documentation for all data network activities
- Troubleshoot complex network issues within prescribed service levels
- 10+ years of experience designing and implementing enterprise network and security systems
- Experience with network automation and simulation solutions using Ansible, Python, and GNS3
- Strong technical skills, excellent problem-solving abilities, and excellent communication skills
- Cisco CCNP (Routing and Switching or DataCenter) and proven experience with Cisco Networks
- WAN Technologies (MPLS), Routing Protocols (Deep knowledge of BGP and OSPF) and supporting technologies (eg BFD)
- Experience with information security management frameworks such as ISO 27001, ITIL, NIST 800-53, CIS
- Bachelor's degree or equivalent real-life experience in Data Networking
- Cisco CCIE - Routing and Switching (Desired) / Arista ACE
- Palo Alto PCNSE / ZScaler ZCCA-IA / Fortinet NSE4 / Pulse
- Palo Alto, FortiNet, Cisco ASA & FirePower firewalls
- Arista & Cisco Ethernet Switches
- Cisco & Juniper Routers
- Infoblox IPAM & DHCP
- Demonstrable hands-on knowledge of Cisco Networks, including Switches, Routers, Wireless, ISE
- Hands-on knowledge of F5 Networks, Load balancer (LTM, GTM, Vipron)
- Hands-on knowledge of WAN Optimization & SDWAN
- Hands-on knowledge of Infoblox, including Domain Name Server/ DHCP/ IPAM
- Linux experience
- Hands-on knowledge of NetScout and Wireshark to capture and interpret TCP/IP packets to identify problems in the network environment
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced network professional looking for a new challenge, please submit your application.
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