Automotive Service Advisor

1 day ago


Richardson, Texas, United States Toyota of Richardson Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Toyota of Richardson. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Conduct thorough inspections of vehicles to identify necessary repairs and services, providing detailed estimates and recommendations to customers.
  • Communicate effectively with customers, technicians, and other team members to ensure seamless service delivery.
  • Manage repair orders, ensuring accurate and timely completion of work, and maintaining high levels of customer satisfaction.
  • Stay up-to-date with manufacturer recommendations and industry best practices to provide expert advice and guidance to customers.
  • Collaborate with the service team to achieve sales and customer satisfaction goals.
  • Participate in ongoing training and development to enhance technical knowledge and customer service skills.
Requirements

To be successful in this role, you will need:

  • At least 3 years of experience as a Service Advisor in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Strong technical knowledge of automotive systems and repair procedures.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer

As a Service Advisor at Toyota of Richardson, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.



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