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Retention and Adherence Specialist

2 months ago


Brooklyn, New York, United States The Brookdale Hospital Medical Center Full time
Job Summary

The Brookdale Hospital Medical Center is seeking a highly skilled and compassionate Retention and Adherence Specialist to join our team. As a key member of our healthcare team, you will play a critical role in ensuring that patients living with HIV receive the care and support they need to achieve viral suppression.

Key Responsibilities
  • Conduct Outreach and Intake: Develop and implement outreach strategies to engage patients in care, including those who have fallen out of care.
  • Assess and Develop Care Plans: Conduct initial assessments and reassessments to determine patient needs and develop comprehensive care plans.
  • Provide Medical Case Management: Manage a caseload of patients and provide medical case management services, including eligibility screening and intakes.
  • Collaborate with Healthcare Providers: Work closely with healthcare providers to ensure patients receive timely and appropriate referrals to onsite and offsite service providers.
  • Document Patient Encounters: Document all patient encounters and attempts to contact patients in progress notes.
  • Participate in Quality Assurance Activities: Participate in quality assurance and performance improvement activities to ensure high-quality patient care.
Requirements
  • Education: High school diploma or equivalent required; bachelor's degree in human services or related field preferred.
  • Experience: One to five years of experience working in HIV prevention, treatment, and adherence; minimum of three years of job-related experience.
  • Skills: Ability to use verbal and nonverbal calming techniques; proficiency with Microsoft Office software; excellent communication and interpersonal skills.
Working Conditions

The Retention and Adherence Specialist will work in a fast-paced healthcare environment, requiring the ability to multitask and prioritize tasks effectively. The position may require prolonged periods of standing, walking, talking, sitting, hearing, and bending throughout the workday.

The Brookdale Hospital Medical Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.