Operations Manager
4 weeks ago
We are seeking a highly motivated and organized Operations Manager to join our team at Fish Window Cleaning. As a key member of our management team, you will be responsible for overseeing the daily operations of our window cleaning business, including scheduling, inventory management, and customer service.
Key Responsibilities:- Manage daily production, including scheduling and distribution of work orders, to ensure all work orders are complete each week.
- Inventory and maintain window cleaning equipment, ensuring it is in good working condition.
- Manage commercial account work, coordinating with customer contacts to ensure excellent customer service.
- Handle payments, deposits, and processing in a timely and accurate manner.
- Manage a team of window cleaners, including performance reviews, discipline, and recognition.
- Recruit, hire, and train new window cleaners to ensure a high-performing team.
- Conduct weekly safety training for window cleaners and document all safety incidents.
- Develop and implement a commercial customer base through direct sales efforts and follow-up phone calls.
- Meet weekly, monthly, quarterly, or annual sales goals to drive business growth.
- Able to stand on feet for long periods of time.
- Able to lift up to 60 pounds.
- Able to perform repetitive motions with hands, wrists, and arms.
- Able to work with arms above head.
- Able to bend and squat to ground level.
- Able to work in temperatures ranging from 0 to 110 degrees.
- Able to assemble, lift, and climb ladders up to 30 feet.
- Excellent organizational skills.
- Previous management experience preferred.
- Excellent interpersonal skills and ability to motivate others to perform assigned tasks.
- Ability to prioritize and assign responsibilities to others.
- Good oral and written communication skills.
- Team building skills.
- Experience selling and/or working with customers preferred.
- Ability to train others.
- Valid driver's license.
- Reliable transportation.
- Liability car insurance.
- On-the-job training.
- No nights or weekends.
- Competitive salary and bonus opportunities.
- Uniforms furnished.
Fish Window Cleaning is a franchise with over 250 territories in 43 states, yet we maintain traditional values. We treat every customer like our only customer, and we're dedicated to being a considerate and respectable neighbor in the communities where we work and live.
We partner with nonprofit organizations to support causes across the United States through volunteering, leadership, and charitable giving. We live our mission to be the best and most respected window cleaning company in the world.
We're looking for courteous, self-motivated, and friendly individuals who pay attention to detail. We clean glass at commercial and residential locations, including retail locations, office buildings, and malls from 1 to 3 stories. Some ladder work, travel between jobs, and minimal paperwork are required.
You'll need reliable transportation, proof of insurance, and a valid driver's license to be considered for employment.
By clicking the apply button, you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.
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