Senior Engineering Manager

4 days ago


Chicago, Illinois, United States NinjaTrader Full time
About NinjaTrader

NinjaTrader is a leading provider of trading platforms and brokerage services for financial markets. Our mission is to empower traders to achieve their financial goals by providing cutting-edge technology and exceptional support.

Job Summary

We are seeking a highly experienced and skilled Senior Engineering Manager to lead our Cloud Infrastructure and SRE team. As a key member of our technology organization, you will be responsible for designing, deploying, and maintaining our cloud infrastructure, as well as leading incident response and capacity planning efforts.

Key Responsibilities
  • Mentor and manage a team of SREs, fostering a culture of collaboration, innovation, and excellence in execution
  • Own technical decisions for the team, ensuring alignment with developers and compliance with security policies and industry standards
  • Implement and maintain robust operational practices, including incident management, monitoring, alerting, and capacity planning
  • Coordinate on-call support across global time zones, ensuring 24/7 coverage and efficient handovers
  • Lead initiatives related to the design, deployment, and maintenance of critical infrastructure components
  • Oversee release processes and ensure smooth deployments, minimizing downtime and impact on users
  • Conduct thorough post-incident reviews, identifying root causes and implementing preventive measures
  • Hire the best talent to help build and grow NinjaTrader's infrastructure team
Requirements
  • Bachelor's degree in Computer Science, a related field, or equivalent practical experience
  • 8+ years of progressive engineering experience in Site Reliability or adjacent disciplines (DevOps, Platform, Backend Engineering, etc.), with a strong background in cloud service providers, ISPs, or similar service-oriented networking companies
  • 3+ years of management experience with a consistent track record of managing technical and geographically distributed teams, including coaching, performance management, career development, and hiring
  • Production experience supporting a 24/7 cloud-based environment and leading Incident Management at scale
  • Exceptional troubleshooting, debugging, and diagnostic skills for cloud and web-based technologies using industry-standard observability tools and frameworks
  • Proven experience in designing, deploying, and managing large-scale cloud infrastructure
  • Experience writing production-quality code in a major programming language such as Java, Scala, Python, C++, or Go
  • Strong scripting skills in languages such as Python, Bash, or equivalent
  • In-depth knowledge of networking, security, and identity management in cloud environments
  • Excellent problem-solving and communication skills, with the ability to articulate technical problems concisely to a non-technical audience
What We Offer
  • Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
  • Flexible Spending Accounts for Transit and Parking
  • Gym Membership


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