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Spa Operations Manager

1 month ago

Overland Park, Kansas, United States Marriott Full time
Job Summary

The Spa Manager is responsible for overseeing the day-to-day operations of the spa, ensuring exceptional guest experiences, and driving business growth. This role requires strong leadership and communication skills, as well as the ability to manage budgets and staff.

Key Responsibilities
  • Supervise and coordinate spa services, including salon, skin care, and massage therapies.
  • Ensure guest satisfaction and employee engagement through effective communication and feedback.
  • Manage budgets, inventory, and supplies to maintain operational efficiency.
  • Develop and implement strategies to drive business growth and improve customer loyalty.
  • Collaborate with the spa team to provide exceptional guest experiences and achieve business objectives.
Requirements
  • High school diploma or equivalent required; 2 years of experience in the spa or hospitality industry preferred.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Excellent problem-solving and analytical skills, with the ability to manage budgets and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong attention to detail and ability to maintain high standards of quality and service.
Benefits

Marriott offers a competitive salary range of $74,000 to $92,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. Additionally, Marriott offers opportunities for career growth and development, as well as a dynamic and inclusive work environment.