Director of Community Operations
3 weeks ago
Hilltop Residential, a world-class real estate investment company, seeks an experienced Community Director to oversee the daily operations of its multifamily properties.
The ideal candidate will have prior experience in community management and a proven track record of success in leading teams and achieving occupancy and retention targets.
This is a great opportunity for a people-driven individual who is passionate about creating a welcoming living environment and delivering exceptional customer service.
Salary: $65,000 - $85,000 per year
About Hilltop ResidentialHilltop Residential is dedicated to providing unparalleled excellence to its customers and investors. Our company culture values employee satisfaction, growth opportunities, and community involvement.
We offer a comprehensive benefits package, including competitive pay, 401(k) with company match, comprehensive medical, dental, and vision plans, paid life insurance, and employee referral programs.
Key Responsibilities:
- Manage daily community operations to ensure high standards of service and resident satisfaction.
- Lead, mentor, and support leasing, maintenance, and administrative staff.
- Analyze community performance, set goals, and implement strategies to meet occupancy and retention targets.
- Monitor financial performance, including budgeting, rent collections, and expense control.
- Develop and implement marketing strategies to attract and retain residents.
- Ensure compliance with student housing policies, safety regulations, and legal requirements.
Requirements:
- Prior experience as a Community Director in multifamily property management.
- Effective leadership and management skills.
- Strong analytical skills and problem-solving abilities.
- Excellent verbal and written communication skills.
- Prioritize tasks and manage multiple projects in a fast-paced environment.
- Comprehensive knowledge of multifamily operations, including people management, financial reporting, sales, maintenance, and resident relations.
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