Digital Communications Director

3 weeks ago


Atlanta, Georgia, United States Sequium Full time
About Sequium

Sequium Asset Solutions is a leading debt collection servicer that embodies innovation and progress. Our commitment to operational excellence is unwavering, and we strive to provide top-notch service and reliability through our five core values.

We have an exciting opportunity for a Director of Digital Communications to join our fast-paced environment. In this role, you will report directly to the COO and contribute significantly to developing operational strategies and omni-channel communications. The ideal candidate will have strong analytical and problem-solving skills, including proficiency in SQL and Business Intelligence tools.

Responsibilities:

  • Develop and implement data-driven strategies to optimize performance.
  • Innovate and test new approaches to identify potential opportunities and efficiencies.
  • Analyze performance, design and implement tests, make changes, and review key drivers.
  • Collaborate with Operations, Compliance, IT, and our CEO to implement strategies and monitor performance.
  • Compile and communicate statistical data to ownership and key executives/board members.

Required Qualifications:

  • Bachelor's degree in Statistics or a related field; collection industry/call center management experience a plus.
  • Proficient in Microsoft Office (Excel, PowerPoint, etc.), SQL, and Power/BI-related products.
  • Demonstrate strong problem-solving abilities, including conceptual and analytical skills and ability to turn findings into executable plans.
  • Strong analytical ability to resolve complex problems, gather and interpret data from different sources, and present findings to key board members and executives.


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