Laboratory Support Specialist

4 weeks ago


Sterling Heights, Michigan, United States Henry Ford Health Full time

**Job Summary:**

We are seeking a skilled Laboratory Support Specialist to join our team at Henry Ford Health. As a key member of our laboratory team, you will be responsible for performing a variety of laboratory support procedures, including specimen collection, order entry, and processing.

**Key Responsibilities:**

  • Prepare patient specimens for laboratory testing, with a focus on preanalytic and post-analytic processes.
  • Enter patient demographic and test order information into lab information systems, maintaining confidentiality and handling routine inquiries.
  • Perform blood sample collection or phlebotomy as a primary duty, demonstrating competency, productivity, and compassion.
  • Understand and follow HFHS Standards of Excellence to provide exceptional customer service skills.
  • Review laboratory request forms for complete demographic and order entry information, resolving discrepancies as needed.

**Requirements:**

  • High school graduate or equivalent required.
  • Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.
  • A minimum of six months experience in phlebotomy is required.
  • New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages.
  • Experience in a hospital or clinic laboratory is preferred.
  • Familiarity with medical terminology is preferred.


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