Laboratory Support Specialist
4 weeks ago
**Job Summary:**
We are seeking a skilled Laboratory Support Specialist to join our team at Henry Ford Health. As a key member of our laboratory team, you will be responsible for performing a variety of laboratory support procedures, including specimen collection, order entry, and processing.
**Key Responsibilities:**
- Prepare patient specimens for laboratory testing, with a focus on preanalytic and post-analytic processes.
- Enter patient demographic and test order information into lab information systems, maintaining confidentiality and handling routine inquiries.
- Perform blood sample collection or phlebotomy as a primary duty, demonstrating competency, productivity, and compassion.
- Understand and follow HFHS Standards of Excellence to provide exceptional customer service skills.
- Review laboratory request forms for complete demographic and order entry information, resolving discrepancies as needed.
**Requirements:**
- High school graduate or equivalent required.
- Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.
- A minimum of six months experience in phlebotomy is required.
- New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages.
- Experience in a hospital or clinic laboratory is preferred.
- Familiarity with medical terminology is preferred.
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