Store Shopper

2 days ago


Rochester, New York, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and customer-focused Store Shopper to join our team at Wegmans Food Markets. As a Store Shopper, you will play a critical role in providing exceptional customer service and ensuring that our customers receive their orders in a timely and efficient manner.

Key Responsibilities
  • Utilize technology to communicate with and fulfill customer orders
  • Accurately and efficiently fulfill customer orders and stage them in the fulfillment area
  • Properly handle product, use necessary equipment, and bag items to ensure they reach their destination safely
  • Accurately and efficiently scan items, make appropriate substitutions as needed, and process payments
  • Help to maintain a clean, organized, and well-stocked workspace
  • May be expected to carry out other customer service duties within the store, as necessary to fit the needs of the business
Requirements
  • Customer service experience, preferably in a food service, grocery, or retail setting
  • Ability to use a company-issued device to manage orders and communicate with customers
  • Verbal and written communication skills
  • Ability to take direction and work independently
Preferred Qualifications
  • Problem-solving skills
What We Offer

At Wegmans, we are committed to providing our employees with a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or on recognized holidays, health care benefits, a retirement plan, and more. We are proud to offer flexibility in scheduling to help our employees balance their personal and work life.

We are a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community. If you are passionate about working in a fast-paced environment and giving customers the freshest and best quality products, this could be the role for you.


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