Urogynecology Services Coordinator

3 weeks ago


Westborough, Massachusetts, United States Optum Full time
Job Opportunity:

We are recruiting a skilled Patient Service Specialist to contribute to our team at Optum. This position requires effective communication, attention to detail, and the ability to work collaboratively with the care team.

Main Responsibilities:
  • Update and manage patient information accurately
  • Verify insurance coverage and process claims
  • Ensure patient signatures are obtained for relevant documents
  • Maintain organized and up-to-date medical records
  • Coordinate appointments and confirm with patients
  • Respond to phone calls promptly and professionally
  • Promptly document referrals and communicate with patients
Essential Requirements:
  • High school diploma or equivalent; Bachelor's degree preferred
  • 1+ years of experience in customer service or healthcare settings
  • Reliable transportation and ability to travel 10% of the time
Preferred Skills:
  • Previous experience in medical front offices
  • Ability to learn new software systems (EPIC/EMR)
  • Knowledge of Epic EMR software
Salary and Benefits:

$49,000 - $59,000 per year

Our Company:

Optum is an Equal Employment Opportunity / Affirmative Action employer dedicated to minimizing our environmental footprint and promoting accessible healthcare that addresses health disparities and improves outcomes.



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