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Assistant Branch Manager

1 month ago

Northport, Alabama, United States Heights Finance Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Branch Manager to join our team at Heights Finance. As a key member of our branch operations team, you will be responsible for supporting all aspects of branch operations, including lending, personnel supervision, and collections.

Key Responsibilities
  • Welcome and assist every customer in a professional manner
  • Process loan applications to determine customer eligibility
  • Educate and upsell customers on all product offerings, including loan options and insurance products
  • Work with past due customers to bring their account current through collection calls
  • Promote new loans to both existing and new customers through solicitation calls
  • Assist the Branch Manager in all facets of branch operations and step in as a backup manager when needed
Requirements
  • 1-2 years in the consumer finance, lending, or banking industries preferred
  • Customer service mindset
  • Experience in sales, collections, and/or lending
  • Exceptional multitasking skills and effective time management
  • Prior experience in supervisory roles in customer service or sales preferred
  • High School diploma or equivalent; higher education such as associate or bachelor's degree is a plus
What We Offer
  • Uncapped monthly bonus opportunities
  • Medical, dental, and vision insurance effective day 1
  • 401K with some company match
  • Paid Time Off
  • Employee Relief Fund

Hourly: $23.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday.