Merchandising Manager

4 days ago

Ithaca, New York, United States Green Star Cooperative Market Inc Full time
Job Summary

We are seeking a highly skilled and experienced Merchandising Manager to join our team at Green Star Cooperative Market Inc. As a key member of our management staff, you will be responsible for ensuring the visual merchandising, pricing, and sales of Grocery products, as well as creating pricing strategies and product displays to effectively market and promote them.

Key Responsibilities
  • Visual Merchandising
    • Plan and design all sale and seasonal displays across multiple departments and throughout the store.
    • Coordinate large-scale cross-merchandising throughout the store using the NCG promotions calendar as a guideline.
    • Communicate sales plans thoroughly with Marketing.
    • Ensure all end-caps are planned and merchandised for all sales periods, and help facilitate the stocking and filling of said end-caps.
    • Coordinate special sales and promotions with reps, smaller distributors, small vendors, and local vendors through regular meetings.
    • Keep budget guidelines for merchandising fixtures.
    • Communicate directly with NCG and UNFI concerning action items.
    • Attend NCG meetings/conferences yearly as needed.
    • Guarantee that the above is happening at our other locations through effective communication and regular visits.
  • Category Management
    • Develop and implement margin and pricing strategies for Grocery categories.
    • Develop and implement a rotating schedule for category clean-up and new item additions using SPINS, sales data, NCG programs, rep meetings, and natural foods trend following.
    • Ensure product selection is on trend and in demand for all categories.
    • Effectively communicate changes in product selection with Grocery Manager as well as take feedback from department employees about customer requests and responses to product selection.
    • Track sales, margins, and performance for all items in order to effectively control Grocery bottom line.
    • Guarantee that the above is happening at our other locations through effective communication and regular visits.
  • Customer Service
    • Assist customers with product questions in a prompt and courteous manner, referring them to other staff when necessary.
    • Work as part of a team to develop a hospitable department space that feels welcoming to all.
    • Knowledgeable about all products.
    • Help customers place special orders.
  • Department Maintenance
    • See that unsaleable items are properly disposed of.
    • Ensure that work environments are clean, orderly, and meet health standards.
    • Remove trash promptly; sweep floor as needed.
    • Ensure maintenance of department equipment and notify Store Manager in a timely manner if equipment breaks.
  • Safety Responsibilities
    • Follow GreenStar's safety rules.
    • Assist other employees in safety needs.
    • Report unsafe equipment and conditions.
    • Participate in safety training programs, assist with accident investigation.
    • Perform other tasks as assigned to ensure a safe and healthy work environment.
  • Storewide and Other Duties
    • Attend Human Resources trainings, all-staff meetings, department meetings, and OBM Huddles to stay informed.
    • Read GreenStar publications to stay informed.
    • Be knowledgeable, respect and comply with storewide personnel policies.
    • Describe membership benefits, and how membership investment is made.
    • Participate in training new colleagues as assigned.
    • Perform other duties as assigned.
    Requirements
    • Qualifications and Skills
      • Communication – effective interpersonal communication with staff and vendors.
      • Experience negotiating with vendors.
      • Experience with retail categories and merchandising.
      • Demonstrated ability to follow through on commitments.
      • Open to input/feedback on work performance.
      • Open to giving input/feedback on GreenStar.
      • Self-Driven/Motivated throughout shift.
      • Knowledge or interest in learning about natural foods, produce, local vendors.
      • Demonstrated ability to handle multiple demands, stay calm, and prioritize.
      • Ability to lift 50 pounds.

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