Lead Retail Operations Supervisor

2 weeks ago


Ithaca, New York, United States Spencer Gifts Full time
Position Overview:
As a Lead Retail Operations Supervisor at Spencer Gifts, you will play a crucial role in enhancing customer satisfaction and driving store performance. Your responsibilities will include:
  • Guest Experience Management: Cultivate and uphold exceptional guest services to ensure a welcoming environment.
  • Supportive Leadership: Assist the Store Manager in executing various operational tasks to maintain smooth store functionality.
  • Sales Optimization: Maximize revenue and profitability by mentoring staff, managing expenses, and overseeing inventory and merchandising practices.
Key Responsibilities:
1. Foster a positive shopping experience for all guests.
2. Collaborate with the Store Manager to implement effective operational strategies.
3. Develop team members to enhance their skills and productivity.
4. Monitor financial performance and identify areas for improvement.
5. Ensure adherence to merchandising standards and inventory management protocols.
Join our team and contribute to a vibrant retail environment

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