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Front Desk Associate
2 months ago
Crunch Fitness - CR Holdings is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for all who visit our facilities.
Key Responsibilities- Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
- Manage front desk operations, including checking in members, processing payments, and handling membership sales and renewals.
- Maintain a clean and organized front desk area, ensuring a welcoming and professional environment for members and guests.
- Collaborate with other team members to achieve sales and revenue goals, promoting membership sales and retention.
- Stay up-to-date on company policies and procedures, ensuring compliance with all relevant regulations and standards.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous customer service experience, preferably in a fitness or hospitality environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
- Basic math skills and accuracy with handling cash and credit transactions.
- Competitive hourly rate and opportunities for advancement.
- Medical, dental, and vision insurance, as well as 401(k) and life insurance.
- Free Crunch Fitness membership and discounted personal training sessions.
- Continued education and training opportunities to enhance skills and knowledge.
- Aggressive earning potential and opportunities for growth and development.
Crunch Fitness - CR Holdings is a leading franchisee of Crunch Fitness, with a rapidly expanding club footprint throughout Florida, Georgia, North Carolina, and Texas. Our company is committed to providing a comprehensive fitness offering and affordable price point, making us a leader in the fitness industry. We are an equal opportunity employer and welcome applications from diverse candidates.