Insurance Account Specialist
1 day ago
Responsibilities:
* Establish customer relationships and follow up with customers as needed.
* Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
* Use a customer-focused, needs-based review process to educate customers about insurance options.
* Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Qualifications:
* Dedicated to customer service
* Able to effectively relate to a customer, answer their questions, and anticipate their needs.
* Excellent communication skills to assist customers and coordinate with other agency team members
* Proactive in problem-solving
Benefits:
* Hourly pay plus commission/bonus
* Growth potential/Opportunity for advancement within my office
* Paid time off (vacation and personal/sick days)
* Health benefits
* Valuable career-building experience
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