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Plumbing Sales Representative

2 months ago

Wilmington, North Carolina, United States Cregger Company Full time
Job Title: Plumbing Inside Sales

We are seeking a highly motivated and customer-focused individual to join our team as a Plumbing Inside Sales representative. As a key member of our sales team, you will be responsible for increasing sales and customer satisfaction by efficiently and courteously assisting return customers, walk-ins, and telephone customers in the selection and acquisition of needed products.

Key Responsibilities:
  • Service customers at the counter by taking orders and entering them into the system accurately, giving priority to regular accounts.
  • Use electronic and published catalogs to provide product, pricing, and availability information to customers.
  • Follow company pricing and credit guidelines.
  • Quickly solve customer problems.
  • Retrieve orders from the warehouse quickly and accurately.
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering promotional sales items as well as new products.
  • Promote and sell overages, damaged, and discontinued items.
  • Handle customer complaints and returns, while showing a positive attitude.
  • Keep merchandising and counter areas clean and attractive.
  • Keep counter area inventory stocked, remove or add inventory items to stimulate impulse sales, and remove discontinued items from the sales floor.
  • Assist in scheduled physical inventory counts.
  • Drive sales activity through outbound sales calls as directed by management.
  • Participate in company-sponsored sales promotions.
  • Work with other departments to resolve customer service issues in a timely manner.
  • Accurately use order entry, computerized systems, and other technologies as required.
  • Perform other job duties as required by management.
  • Follow company policies and procedures.
  • Attend product training meetings.
Requirements:
  • Valid Driver's License.
  • Plumbing product knowledge is a must.
  • Experience will be considered in starting pay.
Benefits:
  • Full health, dental, and vision insurance.
  • 401(k) plan.
  • Paid Holidays.
  • Vacation Pay.
  • Employee Referral Program.
  • Company Discount.
  • Quarterly Incentive Bonus.
  • Plus more...