Sales Development Representative

3 days ago


Wilmington, North Carolina, United States Ferguson Full time
Overview

Ferguson is a leading wholesale distributor of plumbing, HVAC, and other building solutions. Our company has been dedicated to serving the complex projects of our customers since 1953.

Estimated Salary Range

$40,000 - $60,000 per year (estimated)

Job Description

We are seeking a motivated Sales Support Representative to assist in various behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs.

Responsibilities
  • Providing hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehouse
  • Presents job quotes and provides accurate pricing and inventory information to customers
  • Uses customer relationship management (CRM) system and phone system effectively
  • Works together with Sales associates to provide outstanding customer service for both existing and prospective customers
Requirements
  • 0-3 years sales and/or customer service experience preferred
  • General digital literacy including Microsoft Office
Benefits

We offer a comprehensive benefits package that includes health, dental, vision, paid time off, life insurance, and a 401(k) with a company match. We also offer additional enhancements such as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.



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