Customer Service Representative Specialist
5 days ago
The role of Customer Service Representative offers an exciting opportunity for individuals to join a winning team. As a key member, you will play a vital part in helping the business grow through value-based conversations and exceptional customer experiences.
Position Overview:
This position involves establishing relationships with customers, providing prompt and accurate service, and maintaining a strong work ethic. You will be responsible for responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
You will receive hourly pay plus commission/bonus, health benefits, paid time off (vacation and personal/sick days), and a signing bonus in the range of $250 - $500. This position is ideal for self-motivated individuals who are dedicated to customer service and can thrive in a fast-paced environment.
Responsibilities:
- Establish customer relationships and follow up as needed.
- Provide prompt, accurate, and friendly customer service.
- Maintain a strong work ethic with a total commitment to success each day.
Requirements:
- Excellent interpersonal skills.
- Excellent communication skills - written, verbal, and listening.
- People-oriented.
- Organizational skills.
- Self-motivated.
- Detail oriented.
- Dedicated to customer service.
- Ability to work in a team environment.
- Ability to multi-task.
This position requires successful completion of any applicable licensing requirements and training programs. The salary for this position is estimated at around $25,000 per year, based on the job description and location. If you are motivated to succeed and can see yourself in this role, we invite you to complete our application. We will follow up with you on the next steps in the interview process.
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