Customer Service Representative
2 days ago
Customer Service Representative
About the Job:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at The UPS Store Center 63 Shopping Center. This is a part-time opportunity that requires a strong ability to deliver excellent customer service, operate various equipment, and maintain a clean and organized working environment.
Key Responsibilities:- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Practice good listening skills with customers, team members, and leadership
- Take ownership of customer shipping needs and offer viable solutions
- Take action to learn all product and service offerings, alternative solutions, and industry trends
- Operate all equipment, software, and devices in an expert fashion and teach others
- Maintain a clean, organized, and safe working environment
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Willing and able to work 25 to 30 hours per week for a 6-day work week
$15-$18 per hour, depending on experience
About Us:The UPS Store Center 63 Shopping Center offers a dynamic and supportive work environment, where you can grow and develop your skills while delivering exceptional customer service.
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