Customer Service Representative

2 weeks ago


Gainesville, Georgia, United States Sheila Sanchez - State Farm Agent Full time
Job Overview

Sheila Sanchez - State Farm Agent is seeking a qualified professional to join their team as a Customer Relations Representative. This role is ideal for an energetic and motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized solutions.
  • Work collaboratively with the State Farm Agent team to achieve business goals and objectives.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with colleagues and customers.
  • Self-motivated and proactive in problem-solving.
  • Ability to multitask and prioritize tasks effectively.
  • Bilingual - Spanish required.
  • Property and Casualty license (must be able to obtain).
What We Offer
  • Salary plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience and growth opportunities within the agency.


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