Customer Service Representative

3 weeks ago


Gainesville, Georgia, United States Mansfield Oil Full time
Customer Service Coordinator

Mansfield Oil is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring timely and accurate delivery of fuel services.

Key Responsibilities:
  • Provide best-in-class customer service through phone, email, and other communication channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Enter orders into the ERP system accurately and efficiently
  • Collaborate with logistics team to ensure timely delivery of fuel services
  • Provide back-up support to other customer service team members as needed
Requirements:
  • High school diploma required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic knowledge of Microsoft Outlook and Excel
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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