Weekend Night Auditor

2 days ago


Birmingham, Alabama, United States Hilton Garden Inn Full time
Weekend Night Auditor Job Summary

We are seeking a friendly and professional Night Auditor to join our team at the Hilton Garden Inn Birmingham SE at Liberty Park. As a key member of our Front Desk Team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:
  • Provide professional, friendly, and attentive service to guests, anticipating their needs and resolving any issues promptly.
  • Manage arrivals and departures efficiently, ensuring a smooth and welcoming experience for our guests.
  • Complete the Night Audit process accurately and efficiently, ensuring all figures are up-to-date and correct.
  • Communicate effectively with other departments to ensure every guest has an exceptional experience.
  • Maintain the Lobby Market area, ensuring it is well-stocked and presented.
  • Complete all required brand-specific training and adhere to property-specific brand standards.
Requirements:
  • Previous work experience in hospitality or customer service is desired.
  • Excellent customer service skills and a friendly demeanor.
  • Availability to work weekend overnight shifts from 11p-7a, with occasional weekday shifts available on an as-needed basis.


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