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Senior Patient Service Representative

2 months ago

Pasadena, California, United States Cedars-Sinai Full time
Job Summary

Cedars-Sinai is seeking a highly skilled Senior Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Patient Registration and Scheduling: Verify patient demographic and insurance information, schedule appointments, and complete patient registration.
  • Payment and Co-Payment Collection: Collect co-payments, provide receipts, and reconcile payments.
  • Communication and Coordination: Coordinate communication between patients, family members, medical staff, administrative staff, insurance plans, and other departments.
  • Administrative Support: Provide administrative support to physicians, nurses, and other healthcare professionals.
  • Quality and Safety: Participate in quality and safety initiatives to ensure high-quality patient care.
  • Continuous Improvement: Identify opportunities for improvement and implement changes to enhance patient care and administrative processes.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Three years of experience in a patient service representative or medical assistant role in an outpatient medical office setting.
About Us

Cedars-Sinai is a leader in providing high-quality healthcare services. We are committed to delivering exceptional patient care and advancing medical research and education.