Member Services Representative

3 weeks ago


Pasadena, California, United States System One Full time
Job Title: Member Services Representative

We are seeking a highly skilled and customer-focused Member Services Representative to join our team at System One. As a key member of our team, you will be responsible for providing exceptional service to our members and visitors, ensuring a positive and professional experience.

Key Responsibilities:
  • Promptly open and secure the branch, ensuring a safe and welcoming environment for members and visitors.
  • Greet and welcome members and visitors, providing prompt and efficient service in processing transactions.
  • Accurately log visitors and issue visitor ID badges as needed.
  • Open accounts, make cross-sell recommendations, and assist with account maintenance issues.
  • Process loans, set up and disburse approved loans, and complete other loan-related tasks.
  • Maintain a professional and organized member lobby and technology area.
  • Perform a variety of duties related to all phases of teller work.
Requirements:
  • High school graduate.
  • Experience in financial services with a record of providing excellent service.
  • Excellent communication and problem-solving skills.
  • Notary Public certification.
  • Strong computer skills with ability to quickly learn new processes/systems.
What We Offer:
  • Temp-to-hire opportunity with possibility of conversion to a permanent role.
  • Competitive pay rate range: $23 - $28.99/hr.
  • Weekly pay.
  • Benefits after 30 days (health insurance, dental insurance, vision insurance, etc.).
  • 401k after 30 days.

We are an Equal Opportunity Employer and maintain a drug-free workplace. If you are a motivated and customer-focused individual, we encourage you to apply.



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