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Analytical Support Specialist

2 months ago

Richmond, Virginia, United States Estes Forwarding Worldwide Full time

Position Overview:

Estes Forwarding Worldwide (EFW) stands as a premier freight forwarding company in the United States, specializing in both domestic and international logistics solutions. We pride ourselves on delivering tailored logistics and warehousing services to a diverse clientele, utilizing air, ground, and ocean freight options. As a subsidiary of Estes Express Lines, headquartered in Richmond, Virginia, EFW benefits from a robust transportation network, enhancing our service offerings. Our commitment to excellence has earned us accolades such as Specialty Carrier of the Year and recognition as a leading 3PL by Global Trade Americas.

Benefits:
We offer a competitive compensation package along with a comprehensive array of benefits, including:

  • Paid time off, including vacation and sick leave
  • 401(k) retirement plan with company contributions
  • Health, dental, and vision insurance
  • Disability insurance for both short- and long-term needs
  • Life insurance and accidental death & dismemberment coverage
  • Incentives for employee referrals

Key Responsibilities:
The Junior Analyst will report to the Manager of Pricing and CIS, playing a crucial role in the development, interpretation, and execution of analytical tools and processes to assess their effectiveness and outcomes.

Primary Duties Include:

  • Assisting in the analysis of client data from previous and current engagements.
  • Generating reports utilizing Sequel and Microsoft Access.
  • Supporting the creation of tools and processes to meet various organizational needs.
  • Participating in client onboarding and the formulation of rate packages, including necessary research.
  • Ensuring quality control within the Transportation Management System (TMS) through testing and collaboration with users to identify issues.
  • Providing regular complementary reporting.
  • Maintaining consistent attendance.
  • Adhering to company security protocols.
  • Performing additional duties as required.

Qualifications:

  • A minimum of an Associate's degree with 1-3 years of relevant experience; a Bachelor's degree in Business, Logistics, or a related field is preferred, though a combination of education and experience will be considered.
  • Basic proficiency in MS Excel, Access, and Word.
  • Demonstrated ability to learn and adapt to new technologies.
  • Strong analytical and problem-solving capabilities.
  • Ability to manage multiple tasks and prioritize effectively.
  • Excellent mathematical, typing, and communication skills, both written and verbal.
  • High attention to detail and exceptional organizational skills.
  • Self-motivated with the ability to excel in a fast-paced environment with minimal supervision.
  • Strong interpersonal skills and the ability to work collaboratively.
  • Capacity to perform independently or as part of a team in a dynamic setting.
  • Ability to maintain composure under pressure and manage stress effectively.
  • Proficient in reading, interpreting, and complying with complex written materials.
  • Skilled in writing detailed reports and business correspondence.
  • Able to communicate effectively with various departments and present information clearly.
  • Competent in solving problems using established procedures and analytical thinking.
  • Must successfully complete a pre-employment drug screening and background check.
  • Eligibility to work in the United States is required; EFW does not sponsor employment authorization for this position.
  • EFW is committed to fostering a diverse and inclusive workplace, providing equal employment opportunities to all qualified applicants without regard to any legally protected status.

EFW is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds.