Hospitality Team Lead
7 days ago
We are seeking a highly skilled and experienced Hospitality Supervisor to join our team at Caesars Entertainment. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our property.
Key Responsibilities- Leadership and Team Management: Lead and motivate a team of hospitality staff to deliver exceptional guest service and ensure that all team members are properly trained and equipped to perform their jobs.
- Guest Service: Create a professional and welcoming environment for our guests, handle guest complaints in a professional and courteous manner, and ensure that all guest interactions are positive and memorable.
- Staffing and Scheduling: Manage staffing levels to meet business demands, ensure that all staff are properly scheduled and that adequate coverage is provided at all times.
- Training and Development: Provide ongoing training and development opportunities for staff to enhance their skills and knowledge, and ensure that all staff are aware of company policies and procedures.
- Quality Control: Conduct regular quality control checks to ensure that all areas of the property are meeting our high standards, and make recommendations for improvement as needed.
- Communication: Communicate effectively with all departments and levels of the organization to ensure that all guest needs are met and that all staff are aware of company policies and procedures.
- Education and Experience: Previous experience in a hospitality leadership role, preferably in a casino or resort environment.
- Skills and Qualifications: Excellent leadership and communication skills, ability to work effectively in a fast-paced environment, and a strong commitment to delivering exceptional guest service.
- Physical and Mental Demands: Ability to stand and walk for extended periods, lift 20 pounds, and work in a loud and noisy environment.
This position requires the ability to work in a fast-paced environment, with frequent interruptions and changing priorities. The successful candidate will be able to work effectively in a team environment, communicate effectively with all departments and levels of the organization, and maintain a high level of professionalism and courtesy at all times.
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Hospitality Supervisor
4 days ago
Biloxi, Mississippi, United States Caesars Entertainment Full timeJob SummaryWe are seeking a highly skilled and experienced Hospitality Supervisor to join our team at Caesars Entertainment. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and driving business growth.Key ResponsibilitiesGuest Experience: Create a professional, fun, and enjoyable environment for our...
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Hospitality Supervisor
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Biloxi, Mississippi, United States Caesars Entertainment Full timeJob SummaryWe are seeking a highly skilled and experienced Hospitality Supervisor to join our team at Caesars Entertainment. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and driving business growth.Key ResponsibilitiesGuest Experience: Create a professional, fun, and enjoyable environment for our...
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Hospitality Team Member
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