Relationship Manager

2 weeks ago


Ida Grove, Iowa, United States Landus Full time
Job Title: Relationship Specialist

Landus is seeking a skilled Relationship Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring prompt attention to our farmer owners.

Key Responsibilities:
  • Ensure customer satisfaction by promptly assisting or directing customers to the appropriate areas to meet their needs.
  • Maintain and increase agronomy and feed sales, grain origination, and marketing with existing customers and grow business with new customers, as applicable.
  • Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
  • Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
  • Understand how to document and submit sales call information in CRM (Customer Relationship Management System).
  • Assist with inventory control of products offered at the location.
  • Maintain inventory of office supplies.
  • Prepare accurate and timely invoices; assure equitable calculation of products/services provided.
  • Working knowledge of Landus credit, sales, and inventory policies.
  • Daily verification of sales invoices for accuracy.
  • Monitor agronomy sales contracts/prepay for accuracy.
Requirements:
  • Must have a valid state driver's license.
  • Must be able to move/lift up to 50 pounds.
  • Understand the seasonality of an agricultural cooperative and the in-season time commitment.
Preferred Skills:
  • One year of related experience.
  • Good computer skills.
  • Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Landus is an Equal Opportunity Employer/Minorities/Women/Veterans/Disabled. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.


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