Relationship Manager
2 weeks ago
Landus is seeking a skilled Relationship Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring prompt attention to our farmer owners.
Key Responsibilities:- Ensure customer satisfaction by promptly assisting or directing customers to the appropriate areas to meet their needs.
- Maintain and increase agronomy and feed sales, grain origination, and marketing with existing customers and grow business with new customers, as applicable.
- Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
- Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
- Understand how to document and submit sales call information in CRM (Customer Relationship Management System).
- Assist with inventory control of products offered at the location.
- Maintain inventory of office supplies.
- Prepare accurate and timely invoices; assure equitable calculation of products/services provided.
- Working knowledge of Landus credit, sales, and inventory policies.
- Daily verification of sales invoices for accuracy.
- Monitor agronomy sales contracts/prepay for accuracy.
- Must have a valid state driver's license.
- Must be able to move/lift up to 50 pounds.
- Understand the seasonality of an agricultural cooperative and the in-season time commitment.
- One year of related experience.
- Good computer skills.
- Understand the seasonality of an agricultural cooperative and the in-season time commitment.
Landus is an Equal Opportunity Employer/Minorities/Women/Veterans/Disabled. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.
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