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Customer Service Representative

2 months ago

Golden, Colorado, United States Judy Ahart - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Judy Ahart State Farm Agency. As a key member of our team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.

Key Responsibilities
  • Establish and Maintain Customer Relationships: Build and maintain strong relationships with our customers, providing prompt and personalized service to meet their needs.
  • Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and provide accurate and friendly service to ensure customer satisfaction.
  • Insurance Sales and Service: Educate customers about insurance options, provide quotes, and assist with policy changes, transfers, and claims submissions.
  • Communication and Teamwork: Collaborate with other agency team members to ensure seamless communication and efficient service delivery.
Benefits
  • Competitive Salary and Commission: Earn a competitive salary plus commission/bonus for meeting sales targets.
  • Unlimited Paid Time Off: Enjoy unlimited paid vacation and personal/sick days to maintain a healthy work-life balance.
  • Growth Opportunities: Develop your career with opportunities for advancement within our agency.
  • Valuable Career Experience: Gain valuable experience in the insurance industry and develop your skills in customer service, sales, and communication.
Requirements
  • Customer Service Focus: Demonstrate a strong commitment to customer service and a passion for helping others.
  • Effective Communication: Possess excellent communication skills to interact with customers and team members.
  • Problem-Solving: Be proactive in problem-solving and able to think critically to resolve customer issues.
  • Property and Casualty License: Obtain a Property and Casualty license to meet the requirements of the role.