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Studio Manager

1 month ago

Newport Beach, United States Riser Fitness, LLC Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our Pilates studio team. As a key member of our management team, you will be responsible for overseeing all studio functions, including membership sales, retail sales, instructor performance, and evaluation.

As a General Manager, you will be responsible for driving membership growth, developing strategies to prevent member attrition, and leading all sales efforts. You will also be responsible for hiring, training, and managing Sales Associates within the studio.

Key Responsibilities:

  • Execute lead generation via Grass Roots Marketing and Networking
  • Implement sales process to schedule prospects into Intro classes
  • Drive & increase membership sales
  • Manage staff schedules
  • Ensure that studio retail/products are stocked with accurate inventory counts
  • Train and Supervise Sales Associates
  • Hire/Manage instructors at the studio
  • Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
  • Review instructor evaluations and assist in mentorship/disciplinary action as needed
  • Independently make decisions related to high level customer service
  • Collect outstanding dues
  • Maintain cleanliness and organization of the Pilates Studio
  • Enforce Club Pilates policies and procedures
  • Ensure all forms, administrative supplies, and studio literature is stocked and visible
  • Schedule and participate in networking/community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio

Requirements:

  • Excellent sales 2+ years of retail/service sales or fitness sales experience
  • Confident in generating personal sales and training Sales Associates in sales
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
  • Ability to excel in a fast changing, diverse environment
  • Ability to recognize areas of improvement and make changes using good judgement
  • An affinity and passion for fitness
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients and the general public
  • Proficiency with computers and Studio software

What We Offer:

  • Base Salary ranges between $65,000-$70,000 annually, with lucrative monthly bonus structures
  • Health, dental, & vision insurance (covered at 75% by company)
  • Consistent Bonus Plan
  • 401K benefits & match plan
  • Paid Time Off
  • Holiday pay
  • Complimentary continuing education
  • Professional Career Development
  • Referral Bonuses
  • Travel Opportunities
  • Nurturing and vibrant environment

About Us:

Riser Fitness, LLC is a multi-unit operator and developer of the Club Pilates franchise system. With locations in AZ, CA, CO, OR, and WA, Riser Fitness is one of the largest and longest operating franchisees of Club Pilates studios.

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and enhance their fitness expertise.

Committed to providing affordable and accessible Pilates to the community, class formats target a wide range of clients' needs from youth to senior, beginner to advanced.

Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes.

With over 2200 instructors, we provide over 17 million workouts a year to tens of thousands of members. Club Pilates has been recognized in "Inc. Magazine's 500 List" and "Inc. Magazine's 5000 List", as well as "Entrepreneur Magazine's Franchise 500" multiple years in a row