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Patient Access Coordinator

2 months ago


Windsor, North Carolina, United States Vidant Health Full time

**Job Summary:**

Vidant Health is seeking a highly skilled Patient Access Representative to create a positive first impression of our organization's services to patients and families, as well as other external customers.

**Key Responsibilities:**

  • Greet and register patients in a timely and professional manner.
  • Collect and verify patient demographic and insurance information.
  • Schedule appointments and procedures for patients.
  • Maintain accurate and up-to-date patient records.
  • Communicate effectively with patients, families, and healthcare providers.
  • Collaborate with other departments to ensure seamless patient flow.

**Requirements:**

  • High School or Equivalent (GED) or higher required.
  • Associate Degree or Bachelor's Degree preferred.
  • 2 years of Customer Service experience required.
  • 1-2 years of Registration and/or Billing experience in a healthcare setting preferred.
  • Excellent communication, detail orientation, organization, and multitasking skills required.
  • Basic computer skills.

**Work Environment:**

  • Full-time position with benefits.
  • Rotating Shift - days, nights, and weekends.
  • (3) 12 hour shifts per week.

**Vidant Health Values:**

  • We value diversity and are proud to be an equal opportunity employer.
  • We prohibit retaliation against individuals who bring forth any complaint or assist in the investigation of any complaint.
  • We make decisions of employment based on business needs, job requirements, and applicant's qualifications without regard to protected status.