Property Manager

3 weeks ago

Akron, Ohio, United States MyPlace Asset Manager LLC Full time
Job Description

At MyPlace Asset Manager LLC, we're seeking a skilled Property Manager to oversee the day-to-day operations of our self-storage facility. This role involves providing exceptional customer service, leasing units, maintaining the property, managing finances, and ensuring a safe and secure environment for tenants and their belongings.

Key Responsibilities:
  • Provide excellent customer service to tenants, addressing inquiries, concerns, and requests promptly and professionally.
  • Assist customers with rental inquiries, unit selection, and leasing agreements.
  • Handle customer complaints or issues in a timely and efficient manner.
  • Advertise available units through various channels, such as online listings, signage, and local advertising.
  • Conduct property tours for potential tenants and assist with the leasing process.
  • Implement marketing strategies to attract new tenants and retain existing ones.
  • Maintain accurate records of unit availability, rentals, and tenant information.
  • Perform regular inspections of the property to ensure cleanliness, safety, and proper maintenance.
  • Collect rent payments, late fees, and other charges from tenants in a timely manner.
  • Manage the property's budget, forecasting revenue and expenses to ensure profitability.
  • Monitor delinquent accounts and take appropriate actions for collections.
  • Implement security measures to safeguard the property and tenants' belongings, such as surveillance systems, lighting, and access controls.
  • Enforce property rules and regulations to maintain a safe and secure environment.
  • Respond to emergencies or incidents, such as break-ins, accidents, or medical emergencies, following established procedures.
  • Maintain organized files and records, including lease agreements, tenant information, and financial documents.
  • Prepare reports for management, summarizing property performance, occupancy rates, and financial metrics.
  • Coordinate with Regional Manager as needed for support, guidance, and reporting.
Requirements:
  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Prior experience in property management, customer service, retail, or a related field preferred.
  • Strong communication and interpersonal skills.
  • Proficiency in basic computer applications (e.g., MS Office, property management software).
  • Ability to multitask, prioritize, and work independently with minimal supervision.
  • Willingness to work flexible hours, including evenings, weekends, and holidays as needed. Valid driver's license and reliable transportation.
  • Attention to detail and problem-solving skills.

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