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Assistant General Manager

1 month ago

Akron, Ohio, United States Concord Hospitality Full time
Assistant General Manager Job Description

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Concord Hospitality. As a key member of our management team, you will be responsible for supporting the General Manager in leading the hotel's operations, ensuring exceptional guest satisfaction, and driving revenue growth.

Key Responsibilities:

  • Oversee the daily operations of the hotel, including guest and employee satisfaction, human resources, financial performance, and sales and revenue generation.
  • Assist the General Manager in developing and implementing property-wide strategies to drive business growth and improve operational efficiency.
  • Ensure compliance with all corporate accounting procedures and maintain accurate and complete inventory records.
  • Provide a safe working environment for all employees and guests, in compliance with OSHA/MSDS regulations.
  • Recruit, train, and develop a high-performing team to deliver exceptional guest experiences.
  • Collaborate with department managers to ensure seamless operations and achieve business objectives.
  • Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
  • Develop and implement strategies to improve guest satisfaction scores and drive revenue growth.

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision plans, life insurance, and 401K options.
  • Opportunities for career advancement and professional growth within Concord Hospitality.
  • A dynamic and supportive work environment that fosters collaboration and teamwork.
  • A comprehensive training program to ensure your success in the role.

Why Concord Hospitality?

We are a company that values our associates and strives to provide a great work environment. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. We are committed to providing the best customer service and quality accommodations in every market we exist.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join our team at Concord Hospitality.