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Retail Sales Associate
1 month ago
At Americann Made LLC, we are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a vital role in providing exceptional customer service, driving sales results, and creating a memorable shopping experience for our guests.
Key Responsibilities:- Provide outstanding customer service, meeting hourly sales targets and demonstrating superior product knowledge to customers.
- Create a shopping experience that makes every guest feel welcome and comfortable, including greeting guests at the door, offering tours of the sales floor, and informing guests of specials and promotions.
- Develop and maintain office forms and procedures, and assist with administrative tasks, such as answering the central telephone system and directing calls accordingly.
- Accurately and efficiently complete all sales transactions and maintain parallel compliance with POS systems.
- Sort and distribute incoming mail, intake, sort, unpackage, and restock incoming packages and cannabis goods, and process, merchandise, and tag invoices/cannabis goods.
- Update productivity boards with current monthly specials and promotions, and maintain store supply inventory.
- Execute office and janitorial cleaning as needed, and operate in adherence to the Bureau of Cannabis Control regulations.
- Communication proficiency, ethical conduct, flexibility, initiative, time management, and basic cash handling skills.
- Must be at least 21 years of age.
- Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory restock, and store merchandising.
- Position requires prolonged periods of standing/walking around the store or department.
- Ability to carry boxes, products, and other necessary store-related items.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process and deliver register transactions.
- Ability to regularly perform store maintenance, such as sweeping, mopping, vacuuming, emptying trash, and maintaining all areas of the business, including the back stockroom, employee break room, and restrooms.
- Ability to safely lift boxes up to 55 lbs.
- Comfortable climbing ladders.
- This is a full-time or part-time position.
- Weekend and holiday open availability is required.
- Typical work days and hours are between Monday through Sunday, 4:00 a.m. to 11:59 p.m.
- Occasional overnight shifts may be required.
- Schedules are subject to change.
