Software Implementation Specialist

3 weeks ago


Owings Mills, Maryland, United States CompuGroup Medical Full time

Job Summary:

As a Software Implementation Analyst at CompuGroup Medical, you will play a crucial role in shaping the future of e-health by managing assigned projects and installations through completion. Your expertise will be essential in providing complex application support and guidance to end users, while also assisting in preparing technical design documents and ensuring effective implementation of all products.

Key Responsibilities:

  • Manage assigned projects and installations through completion
  • Document client issues, questions, and resolutions in the knowledge base software
  • Provide complex application support and guidance to end users
  • Assist in preparing all technical design documents and ensure effective implementation of all products and plan all activities

Requirements:

  • Bachelor's degree in Information Technology or Healthcare and 1 year related work experience OR
  • Associate's degree in information technology and 3 years related work experience OR
  • Equivalent relevant work experience
  • Basic knowledge of computer hardware/software and networking concepts
  • Experience with project management
  • Excellent oral and written communication skills, interpersonal and customer service skills and organizational and prioritization skills
  • Understanding of Clinical Laboratory practices
  • Software training and helpdesk support experience

About Us:

We create the future of e-health. Become part of a significant mission. Remote positions are intended to be filled outside of the state of California, Colorado and New Jersey.



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