Community Services Manager

2 weeks ago

Mission Hills, United States WSH Management, Inc. Full time
Position Overview
WSH Management, Inc. is seeking a dedicated

Social Services Coordinator

to enhance the well-being of residents at Reflections at Barbara Ann/Sepulveda.

What We Provide:
Compensation:
$24.00 to $25.00
per hour
On-call for after-hours emergencies
Comprehensive Medical, Dental, Vision, Life Insurance, and 401k with employer match
Generous paid vacation and

15

paid company holidays
Full-time position: 40 hours per week

Key Responsibilities

The Social Services Coordinator will conduct assessments for residents seeking social services, including subsidized housing, medical assistance, or employment support.

Establish and nurture positive and productive professional relationships with residents to ensure that:

Residents and their guests behave appropriately, fostering mutual respect among property management staff and fellow residents, thereby promoting harmony within the community.

Residents actively engage in voluntary services by attending meetings and scheduled appointments.
Social service inquiries are addressed promptly and effectively with referral services.
Assist in recruiting and enrolling applicants, guiding them to community resources.

Facilitate regular meetings with property management staff to develop and enhance standard policies and procedures for effectively addressing resident and property concerns.

As necessary, in collaboration with property management and maintenance, develop, document, and coordinate plans to address the specialized needs of residents facing significant life challenges.

Qualifications
While we are proud to offer on-the-job training for all positions, we prefer candidates with the following experience:
A Bachelor's degree in social work, behavioral health, or a related field, or 2 – 3 years of relevant experience.
Minimum of 2-3 years working in programs serving homeless or other special needs populations.
Experience in affordable senior housing or other residential settings is a plus.
A personal commitment to the mission of affordable senior housing.
Strong written, verbal, and electronic communication skills.
Excellent organizational and interpersonal communication abilities.
Skills in de-escalation, conflict resolution, and crisis management.
Proficient multitasking abilities.
Familiarity with Microsoft Word, Outlook, Excel Spreadsheets, Publisher, and Yardi or comparable property management software.
Must possess a valid driver's license, maintain an acceptable driving record, and provide proof of vehicle insurance.

Candidates will be required to pass a background check and drug screening (a conviction will not necessarily disqualify you from employment with WSH Management).

Only qualified candidates will be contacted.


WSH Management has been managing senior and multifamily properties for over 20 years, with extensive experience in both affordable and market-rate apartment communities.

We currently oversee more than 60 properties in California and employ over 175 individuals.

Compensation Details:
$24.00 - $25.00 Hourly Wage

WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO.

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