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Mental Health Service Coordination Director

2 months ago


Braddock Hills, Pennsylvania, United States TCV Community Services Full time
Job Summary

We are seeking a highly skilled and experienced Mental Health Service Coordination Supervisor to join our team at TCV Community Services. As a key member of our leadership team, you will be responsible for ensuring the delivery of quality services, directing effective and efficient operations, and training and developing our team's human resources.

Key Responsibilities
  • Ensure the delivery of quality services to our clients.
  • Direct effective and efficient operations to meet the needs of our clients and stakeholders.
  • Train and develop the team's human resources to ensure they have the skills and knowledge needed to provide high-quality services.
  • Maximize revenue through effective management of resources and services.
  • Promote effective integrated service delivery to ensure seamless coordination and communication between teams.
  • Develop and implement programming to meet the needs of our clients and stakeholders.
  • Enhance continuous quality improvement through data-driven decision making and process improvement initiatives.
  • Foster a culture of cooperation and collaboration among team members to ensure a positive and productive work environment.
  • Manage contract compliance to ensure we meet the requirements of our funders and stakeholders.
  • Ensure that services provided are culturally competent and sensitive to the needs of our clients, including their racial, religious, sex, sexual orientation, age, and ethnic background and identification.
  • Assure coordination and supervision for 24-hour crisis support management to ensure our clients receive the support they need in times of crisis.
Requirements
  • Master's degree in social work, psychology, or a related field with appropriate licenses, or a psychiatric RN with appropriate license.
  • Minimum of at least five (5) years of progressively responsible experience in a social services role, with at least two (2) years of management experience.
  • Act 33/34 (PA State Criminal and Child Abuse) Clearances and FBI Clearance.
  • Valid PA driver's license and driving history of three (3) years with MVR required.
What We Offer
  • Competitive wages and comprehensive benefits package, including medical, prescription, dental, and vision.
  • Generous paid time off (PTO) and paid holidays.
  • 403(b) retirement plan.
  • Employee Assistance, wellness, and work/life balance programs.
  • Extensive opportunities for training, development, and professional growth.
  • Dynamic and supportive working environment.
  • Our Devereux ASCEND program is a unique and comprehensive career accelerator program exclusively designed to give behavioral health team members the career guidance, one-on-one coaching, skills, and financial assistance they need to reach their full potential.

Prospective employee hired for this position will receive a $3,000 sign-on bonus. The employee will receive the first third of the bonus after the successful completion of three (3) months of employment, the second third of the bonus will be awarded after the successful completion of six (6) months of employment, and the final third will be awarded after achieving a satisfactory rating or higher on the annual performance evaluation.