Customer Service Associate
2 days ago
We are seeking a Customer Service Associate to join our team as a Frontend Cashier. As a valued member of our staff, you will be responsible for providing exceptional customer service to our members while maintaining a positive attitude and a clean, safe environment.
**Job Summary:**
The Customer Service Associate - Frontend Cashier is responsible for operating the cash register, handling transactions, and providing excellent customer service to our members. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
**Responsibilities:**
* Operate the cash register accurately and efficiently, handling cash, credit card transactions, and mobile payments* Provide exceptional customer service, addressing member inquiries and resolving issues in a professional and courteous manner* Maintain a clean and organized workspace, adhering to company standards and policies* Work effectively in a team environment, collaborating with colleagues to achieve sales goals and maintain a positive store atmosphere* Meet or exceed productivity and sales targets, ensuring excellent customer satisfaction and retention* Comply with company policies and procedures, adhering to safety and security protocols* Participate in ongoing training and development to enhance skills and knowledge*
**Requirements:**
* High school diploma or equivalent required* Previous retail or customer service experience preferred* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and multitask effectively* Strong problem-solving skills and attention to detail* Physical stamina to stand for long periods and lift up to 25 pounds* Availability to work a variety of shifts, including weekends and holidays* Willingness to learn and adapt to new technologies and processes*
**What We Offer:**
* Competitive hourly wage range: $16.00 - $23.00* Opportunities for career growth and advancement* Comprehensive benefits package, including medical, dental, and vision coverage* Paid time off and holiday pay* Access to exclusive discounts and promotions* Ongoing training and development opportunities*
**Location:**
284 Summit Square Blvd, Winston Salem, NC 27105-1461
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