Pet Care Services Manager
1 week ago
- Support the mission, vision, culture, and policies of Destination Pet LLC.
- Ensure exceptional customer service and salesmanship.
- Collaborate with the Destination Pet Support Staff on a regular basis.
- Manage center staff, motivating, recruiting, hiring, training, promoting, coaching, counseling, and terminating when necessary.
- Assist with facility compliance with federal and local labor laws.
- Schedule staff for work assignments.
- Monitor and respond to pet guest needs.
- Provide customer service and salesmanship.
- Resolve customer complaints.
- Maintain inventory of supplies.
- Manage the computer system.
- Address center maintenance needs.
- Assist with financial reports and statistics.
- Promote and market Destination Pet's programs and services.
- Associate or BS/BA preferred.
- Passionate team player and strong motivator.
- Minimum 1 year management experience in hospitality, service, or retail environments.
- Problem-solving, judgment, confidentiality, and professional interaction skills.
- Proficiency in Microsoft Office Suite and database applications.
- Ability to multi-task, manage time, and complete assignments accurately.
- Excellent oral presentation, writing, and analytical skills.
- Strong interpersonal, communication, and motivational skills.
- Evening, weekend, and holiday work required.
- Frequent lifting of 40 pounds.
- Prolonged standing, walking, and climbing stairs.
- Working with dogs, disinfectant chemicals, and animal dander.
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Pet Care Supervisor
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