Sales Counter Specialist

1 week ago


Saint George, Utah, United States AC Pro Full time

Position Title: Sales Counter Associate

Reports to: Branch Manager

Company Overview: AC Pro, established in 1986, is a rapidly expanding distributor in the heating and air conditioning sector. As a family-owned enterprise with operations across California, Arizona, and Nevada, we are dedicated to providing exceptional products and solutions to HVAC contractors. Our corporate culture emphasizes delivering an unparalleled experience for our clients, fostering a safe and enjoyable work atmosphere for our employees, and leveraging technology to enhance efficiency and offer superior products and services.

About the Role: AC Pro is in search of enthusiastic sales counter associates who are committed to providing outstanding customer service and are eager to advance their professional development.

In this role, you will be tasked with ensuring that customers enjoy a pleasant and memorable experience during their visits. This position is ideal for individuals who relish engaging with customers, take pride in maintaining an inviting store environment, and find fulfillment in assisting customers in locating their desired products.

Ideal Candidate: Our perfect candidate is a collaborative team member who proactively seeks to become knowledgeable at the counter, flourishes in a dynamic setting, and views every opportunity for learning and additional responsibilities as a pathway to career advancement.

If you are ready to embrace more than just a job and are willing to invest effort into learning and skill development, this position offers an excellent foundation for growth within AC Pro. Numerous associates who began their careers as sales counter associates have progressed to fulfilling roles such as supervisors, assistant managers, branch/store managers, and territory managers.

Key Responsibilities:

  • Deliver exceptional customer service consistently.
  • Establish relationships with customers, anticipate their needs, and facilitate their tasks.
  • Communicate the advantages of our products and services effectively.
  • Recommend products that align with customer requirements.
  • Familiarize yourself with our online store, product offerings, and marketing initiatives.
  • Contribute to a welcoming store atmosphere by maintaining a safe, clean, and organized environment.
  • Process customer orders, quotes, returns, and transfers accurately.
  • Assist in keeping the showroom and warehouse fully stocked, clean, and organized.
  • Support order pulling, loading/unloading, and inventory accuracy.
  • Perform basic housekeeping tasks as needed.

Preferred Qualifications:

  • Strong customer service and communication skills.
  • Prior experience in customer service is advantageous.
  • Experience in the HVAC industry is beneficial.
  • Able to thrive in a busy, fast-paced environment with changing priorities.
  • Excellent problem-solving abilities.
  • Proficient with computers and quick to learn new software.
  • Willingness to work overtime and Saturday mornings.

Company Culture & Environment:

  • Fast-paced work environment.
  • Leadership values your ideas for job and company improvement.
  • Merit-based recognition for good ideas and hard work over titles and degrees.
  • Commitment to workplace diversity.

Employee Benefits:

  • Competitive compensation.
  • Medical & Dental options (HMO and PPO).
  • Vision coverage.
  • Company-paid life insurance.
  • 401(k) retirement plan.
  • Weekly pay periods (every Friday).
  • Employee Assistance Program (EAP).
  • Paid vacation and sick leave.
  • Paid holidays.
  • Paid Veteran's Day off for military service members.

Schedule: Morning shift.

Compensation Range: $18 - $20 per hour.

All candidates must successfully complete a pre-employment drug screening following a job offer and provide proof of eligibility to work in the U.S.

Equal Opportunity Employer / Veterans are encouraged to apply.



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