Technical Support Specialist
4 weeks ago
Technical Support Specialist
We are seeking a skilled Technical Support Specialist to join our team at InSite Support Services & Insure Response. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Provide technical support and troubleshooting for clients via phone, email, and chat
- Assist clients with technical issues related to internet connectivity, software applications, and hardware setup
- Collaborate with internal teams to resolve complex technical issues
- Document and track client interactions and issues
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
- 1+ year of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive hourly rate
- Performance bonuses and benefits package
- Opportunities for professional growth and development
How to Apply:
Please submit your application, including your resume and a cover letter, to our website. We look forward to hearing from you
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