Technical Support Specialist

4 weeks ago


Newberry, South Carolina, United States InSite Support Services & Insure Response Full time

Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team at InSite Support Services & Insure Response. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide technical support and troubleshooting for clients via phone, email, and chat
  • Assist clients with technical issues related to internet connectivity, software applications, and hardware setup
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track client interactions and issues

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
  • 1+ year of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive hourly rate
  • Performance bonuses and benefits package
  • Opportunities for professional growth and development

How to Apply:

Please submit your application, including your resume and a cover letter, to our website. We look forward to hearing from you



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