Receptionist - Client Relations Specialist

3 weeks ago


Falmouth, Maine, United States H&R Block Full time
Role Description

This Client Service Professional (CSP) role at H&R Block is a seasonal, recurring position that starts mid-January 2025.

As a CSP, you will work in a fast-paced environment and be responsible for providing excellent customer service, answering phones, greeting clients, managing paperwork, scheduling appointments, and performing additional administrative tasks.

Duties and Responsibilities
  • Customer Service and Administration: Answer phones, greet clients, manage paperwork, schedule appointments, and maintain office cleanliness.
  • Match clients with the best tax professional for their needs.
  • Perform additional administrative tasks as assigned.
Requirements
  • Experience in a fast-paced customer service or administrative role.
  • Strong organizational and multitasking skills.
  • Knowledge of Windows-based systems and point-of-sale operations.
  • Preferred: Sales or marketing experience.

Our team members earn a competitive salary range of $42,000 - $62,000 per year, depending on experience.



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